Terms and Conditions for
Live Bees
- The customer understands and acknowledges that bees and nucs are living creatures and are perishable. Darbees Honey Products LLC ("the Store") will not be responsible or liable for loss of bees or nucs due to overheating once they are received by the customer. It is the responsibility and duty of the customer to insure that packages and nucs are kept cool and out of direct sun until they are installed in hives.
- Upon receiving your package(s), you are confirming that the bees are in good condition, and the Store is absolved of any responsibility once they leave the distribution point. Dead on arrival (DOA) queens will be replaced. To request a replacement for a DOA queen, contact Dan at (303) 619-1904 within 24 hours of receipt and promptly return the deceased queen, in her cage, to the Store.
- Once you take possession, live bees (packages, NUCs, queens) are not refundable. If you are pre-ordering live bees and are paying in advance, there will be a 5% cancellation fee. You will receive a full refund if we cancel your order.
- By placing orders with us, you acknowledge that you have read and accepted the Terms & Conditions outlined above.